What To Do In The Event Of An Accident ?
- DON'T PANIC. If no one is injured, complete an Accident Statement Form (" Constat Amiable " in French) with the other party involved. If more than two cars were involved, a separate form should be completed with each party (if your vehicle was pushed on to the vehicle in front, mention it). These statements will speed up the settlement of the claim.
- If someone was injured, even slightly, call the police.
- The Accident Statement Form and the Number of the Police Report should be forwarded to us immediately. You have 5 days to declare a claim. If the car was stolen, report the theft to the closest Police Station, file a complaint " plainte contre X " and let us have the number of the Report (" Procés Verbal in French "). You have 24 hours to report a theft.
- The car, if it can be driven, should be taken to the Garage where you intend to have the repairs done so that an assessor can estimate the cost of repairs and issue a report. Please call us to arrange an appointment with the assessor and above all, do NOT instruct the garage to start repairs until the assessor has agreed the amount of work to be carried out.
- If your car can not be driven or was stolen, call the " Assistance " on the number provided so that they may organise repatriation of yourself and your passengers, of the car if necessary or even pay to rent a car. But always call them first before taking any action.